Returns & Exchanges
We want you and your little one to love your Caden Lane favorites, which is why we offer a 30-day return window for unwashed and unworn items in their original packaging. Please note that personalized items and final sale products are not eligible for return or exchange.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Select Your Items
Choose the specific items you wish to return or exchange and select the reason for the request from the dropdown menu.
- 3.Print & Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging to ensure they arrive safely.
- 4.Drop Off & Refund
Drop your package off at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.