Frequently Asked Questions
Everything you need to know about your Caden Lane order and boutique experience.
How long will it take for my order to ship?
Standard orders typically process within 2-3 business days. For personalized or custom-made items, please allow 7-10 business days for production before your order ships via your selected carrier.
What is your return policy for apparel and nursery items?
We accept returns on unwashed, unworn items with original tags within 30 days of delivery. Please note that personalized items and 'Final Sale' products are not eligible for return or exchange.
How do I care for my Caden Lane fabrics?
To keep your garments and blankets soft, we recommend machine washing on a cold, gentle cycle with phosphate-free detergent. Tumble dry on low heat or hang to dry to prevent pilling.
Do you offer international shipping?
Yes, we ship our boutique collections worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination country and package weight.
Can I make changes to my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only accommodate changes within 1 hour of purchase. This includes address updates and item modifications.
Are your products safe for newborns?
Safety is our top priority. All of our apparel and bedding meet CPSC safety requirements and are crafted from high-quality, breathable fabrics designed specifically for sensitive infant skin.